Shipping & Returns
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Shipping Rates
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Shipping costs are calculated at checkout based on your location and the size of your order.
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You’ll see the total shipping fee before finalizing your purchase.
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Shipping Time
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Orders are processed within 2 hours.
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Delivery times vary depending on your location, typically ranging from 1-2 (excluding sundays).
Return & Exchange Policy
Due to the nature of our products, we do not accept returns or exchanges. This policy ensures that you always receive the freshest, highest-quality herbal teas.
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Why We Don’t Accept Returns
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Hygiene and Safety: Once shipped, we cannot guarantee that products remain uncontaminated.
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Perishable Goods: Teas are perishable items, and we prioritize providing fresh products with every order.
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Damaged or Incorrect Orders
While we don’t accept returns, we want you to be 100% satisfied with your experience. If your order arrives damaged or incorrect, please contact us within 7 days of delivery, and we’ll work with you to resolve the issue through:
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A replacement of the damaged/incorrect product.
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Store credit toward your next purchase.