Terms and Conditions

At Pure Steam, your privacy and the protection of your personal data are our top priorities. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website and place an order. We are committed to safeguarding your data to ensure a secure and transparent shopping experience.

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1. Information We Collect

When you place an order with Pure Steam, we collect the following personal information to process and deliver your purchase:

• Name and Surname

• Email Address

• Phone Number

• Shipping Address (including Street, City, State, Zip Code)

Additionally, we collect browsing data (e.g., cookies) to improve the user experience on our website.

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2. How We Use Your Information

Your personal information is used exclusively to:

• Process and fulfill orders (including delivery and order tracking).

• Communicate with you about your order status, delivery, or any issues.

• Send promotional emails and newsletters (only if you opt-in).

• Improve our website by analyzing browsing behavior.

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3. How We Protect Your Information

We employ industry-standard security measures to ensure your personal data is safe and protected from unauthorized access, loss, or misuse. These measures include:

• Encryption: All sensitive data (such as payment details) is encrypted during transmission using SSL (Secure Socket Layer) technology.

• Restricted Access: Only authorized personnel have access to your personal information for order processing.

• Secure Payment Gateway: Payment transactions are processed by trusted third-party providers, ensuring that your payment details are never stored on our servers.

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4. Data Sharing and Third Parties

Pure Steam does not sell or rent your personal data to any third party. Your information is only shared in limited circumstances:

• Shipping partners to deliver your orders.

• Payment processors to handle secure transactions.

• Legal obligations if required to comply with laws or regulations.

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5. Cookies and Tracking Technologies

​We use cookies to enhance your browsing experience, remember your preferences, and analyze website performance. You can control or disable cookies through your browser settings.

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6. Data Retention

​We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations. If you create an account, your data will remain stored until you request deletion.

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6. Your Rights

You have the following rights regarding your personal data:

• Access and correction: Request access to the information we hold and correct any inaccuracies.

• Deletion: Request that we delete your personal data, unless we need it for legal or operational purposes.

• Opt-out: Unsubscribe from marketing communications at any time.

To exercise these rights, please contact us at elhadjibabaguisseuk@gmail.com.

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7. Changes to This Privacy Policy

We may update this policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on our website, and your continued use of the site constitutes acceptance of these changes.

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8. Contact Information

If you have any questions or concerns about this Privacy Policy or how your personal data is handled, please contact us at:

Email: puresteamsn@gmail.com (response time : 1 to 4 business days)

At Pure Steam, your trust is important to us, and we are committed to ensuring your data is handled with the highest level of security and care.

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